Shipping Policy

General information:

Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

We deliver products Australia wide using Australia Post. Shipping costs are influenced by the total of your order, We charge a flat rate of AUD $10 for all orders made within Australia. When a customer has placed an order and it has been shipped we will send out an ‘Shipping confirmation’ email with a unique Australia Post tracking number. If you have not received a ‘Order or Shipping confirmation’ email from us please check your SPAM folder as sometimes we have found they have ended up in the wrong folder. The delivery of the order can then be tracked online by typing in the exact number via the Australia post website: www.auspost.com.au/track/track.html

Shipping Options and Delivery times

Orders placed between Monday and Friday are dispatched within 1-2 business days and shipping times are estimated at betweenr 1-3 business days* via EXPRESS postage (*depending on shipping address and whether it is within the Australian Express Postage Postcode network).

Free shipping

All orders over $150 will be shipped complimentary via Express Post (with ‘Signature on Delivery’ service) 1-3 days depending on the postcode and location within Australia.

Signature on Delivery service

*All orders are sent ‘Signature on Delivery’ If no one is home to sign for the order it will be taken to the closest Australian Post office to be kept safe and for collection by the customer. A card should be left to notify the customer that it has been taken to the Post office. We have found in some cases Australia Post have not left a card so we always recommend visiting the Australia post website and tracking your delivery by typing in the tracking number we send to you via a ‘Shipping confirmation’ email. It is the responsibility of the customer to pick up their parcel. If the order is not picked up within 2 weeks the order will be ‘returned to sender’. If the package is returned to us then additional shipping charges will apply to redelivery.

International Orders

We also ship internationally (Outside of Australia). Shipping is weight based. We charged from $20 for orders sent to New Zealand, $30 to the United States, Europe and the United Kingdom. Items will be shipped either registered or with insurance so the order can be tracked. Registered international post takes approximately 7-10 working days.

However we can not guarantee exact times and it is dependent upon Customs. Please note customers are responsible for any customs or duties. (Style Milk is not in anyway responsible for any duties or taxes applicable for international orders). If International customers require express postage please contact us for a postage quote.

Style Milk can not be held responsible for any orders lost in the post/transit.